Q:  Do you offer nights and weekend appointments?

A:  Yes!

Q:  Will you fix my problems for me?

A:  You are your own secret weapon.  Our job is to help empower, educate and motivate you to address your own issues with life and money.   Hiring a coach is comparable to hiring a personal trainer.  Hiring a coach is not like hiring a plumber.  You can hire a plumber to come in and fix a leaky faucet.  The faucet is the problem.  When you hire a coach, you are saying that I am the problem.  I want to work on some areas of self-improvement.  People are tempted to look at debt as if it were the problem.  “If I didn’t have these credit card payments, I’d be fine.”  Well actually, you need to understand why you have the debt in the first place?  The debt is a symptom of a problem.  It is not the problem.  The core issue is usually not living on less than you make and not having a written plan.

Q:  Will you negotiate with my creditors for me?

A:  Generally speaking.  That is not a service we provide.  We teach you how to work with your creditors.  We teach you about the credit and collections industry.  We educate and empower you to negotiate on your own.  However, under certain circumstances we will call your creditors with you but we will never ever enter into a position where we are negotiating on your behalf.  In general, one of the top areas of complaints at the Federal Trade Commission is filled about companies who promise to do settlement and negotiations on your behalf.

Q: Should I read on my own, take a class on personal finance, or hire a coach?

A:   Yes!  Yes!  Perhaps!  Our services are intended to compliment self-directed improvement efforts.  Our most successful clients are willing to read books, blogs, and do research on their own.  The reason you hire a coach is to help guide you in this process.  We can help you get better results quicker than you could on your own.  Our coach can help be an independent third party that facilitates communication between couples and helps them get on the same page.  Money fights and money issues are the #1 cause of divorce.  Quite often, the fresh pair of eyes not emotionally attached to your circumstances is the key to your success.  We help a lot of families that exhaust their self-study options.   Click here for our recommended reading list from Amazon.

Our staff is trained and certified to lead Financial Peace University classes in both community group settings and corporate settings.  We don’t just stop at FPU classes.  For those who practice the Christian faith, we highly suggest completing a Crown Financial Ministries bible study as well.  George Campbell, Sr. Corporate Trainer with Financial Peace at Work, indicated that their own research leads them to believe that 1 in 4 families who take FPU need additional outside help.

We tell every prospective client one of four scenarios is going to happen:

  1. You do the research and learn this material on your own.  (Note we have spent years and thousands of hours developing our expertise as coaches.)
  2. You hire us to help you.
  3. You hire somebody else to help you.
  4. You do nothing.  Your situation never changes.

We’re perfectly fine with options 1-3.  We know everybody is not a good fit for our services.  If option number 4 occurs, we’re going to be disappointed because there is a world of excellent resources available.

Q:  We are Do-It-Yourself type people, how will coaching work for us?

A:  We love working with self-motivated DIY type clients.  Coaching is guided DIY.  Ultimately we do not manage your money for you, we help you improve your personal finance skills.

Q:  What types of packages do you offer??

A:  We offer 4 coaching solutions.

  • Single session.  The client leads this session in a Q&A format.  The coach does not lead.  Prices range from $150 to $295.
  • 3 Month Fundamentals Coaching Package.  Price ranges from $395 to $1395.
  • 5 Month Unlimited Coaching & Financial Planning Package.  Prices range from $595 to $1995.
    • 12 Month Retainer packages.  (This package is only offered to 3 or 5 month unlimited coaching packages.  This puts your coach on retainer for an entire year.  You can call up to discuss any financial decision you need to make.  Looking at refinancing your house and want a second opinion, buying a different car?, discuss college funding, talk your spouse off the spouse after watching the latest doom-and-gloom media hype, etc.)  Prices range from $249 to $695).

Q:  What are the advantages of coaching packages?

A:  We spend a lot more time together.  You develop a deeper relationship with the coach.   We can break down the material we need to cover in smaller pieces.  We typically meet with crisis coaching participants weekly for the first month.  It takes time to unpack the emotional, relationship, spiritual, and pure financial issues with your personal finance.  On a bang-for-the-buck level, coaching packages deliver the most value to you the client.

Q:  What are the disadvantages of coaching packages?

A:  The primary hold up here is that some people simply do not have the ability to pay for a package.  Coaching is personalized service that addresses client concerns plus additional items they may not realize are holding them back from achieving success.

Q:  Why do you offer 90 minute sessions?  Do you go longer?

A:  We love coaching.  It is our passion and we’re very energetic about it.  However, we find that anything after 90 minutes, the clients start to loose focus.  Our experience has been, shorter sessions with greater frequency produces better results.   However, given the costs and prices of gasoline, baby-sitters, etc.  some clients choose a double session with a 10-15 minute break between sessions.  This allows them to walk around downtown Northville, get some fresh air and refocus.

Q:  What “other fees” are there with your services?

A:  Your total investment in coaching is disclosed upfront in your coaching package.  We do not have any additional fees.  If you do not have a FPU kit, one will be included in your coaching package.

Q.  Why do you require the purchase of an FPU membership kit for coaching packages?

A.  If we’re going to make a commitment to do unlimited coaching and help you reach your goals, we want you to get every single possible advantage going for you possible.  That includes listening to audio CD’s of a world class motivational speaker.  Some of the concepts we teach will not sink in the first time.  One of our goals is help change your paradigm on life, money and debt.   People who listen to the audio CD’s get better results.  People who watch the DVD’s get even better results.  Clients who listen, watch and attend the class AND have a coach working with them one-on-one get break through results.

Q.  What if I already have an FPU Membership kit?

A.  When you discuss your coaching package with your coach, we’ll ask you to describe your favorite joke, illustration, or example from the FPU program.  We offer lifetime FPU members a $100 discount on our coaching packages for just sharing a memory from the class.  This discount is applied before any other discounts.Q.  Do you offer any discounts on coaching packages?

Q.  Do you offer any discounts?

A.  Absolutely!  Everybody loves a discount!  We’re no exception to that rule.  When you come in for your initial client assessment we will discuss your investment in coaching.  We’ll give you 5% if you tell us you read the FAQ page.  We offer a 5% discount for making a financial commitment to coaching services that night.   Bring cash or check!  We offer an additional 5% paid-in-full coaching package discount.  We offer additional discounts for FaceBook friends and ?  Those who come prepared to do business will save up to 25% on their coaching package.

Q.  What is your refund policy?

A.  Our refund policy has been borrowed from Dave Ramsey’s site.  Our guarantee is simply this:

If you do it, it works!
If you don’t do it, it won’t work!
If you work the program, you won’t want your money back.
If you don’t work the program, you don’t get your money back.

Our services are offered on a fee for time basis.  Our coaching contracts are for a set amount of time.  .  We do not want our services to be the gym membership that never gets used.  The principles we teach are time tested and have helped thousands of people beat debt and build wealth.  We truly hope this becomes a major blessing to you and your family!